Innersafe Privacy Policy

EFFECTIVE DATE: May 25, 2018

Innersafe Inc. (Innersafe) has established this Privacy Policy to explain what information we collect through this website and how it is used.

In this policy, "Innersafe" refers to Innersafe staff, board members, cooperating attorneys, interns, and consultants, all of whom are bound by law or contract to keep information they receive as part of their assistance to Innersafe confidential.

Innersafe does not sell or rent customer information.

Online Privacy Policy Only

This privacy policy applies only to information collected through this website from web browsers and not to information collected by any other means. Additionally, this privacy policy does not apply to other websites or subdomains under Innersafe's control.

Information Gathered by This Website

We generally log requests to our website. We log standard technical information, including the requested URL, your IP address, the browser software you use, your operating system and the Internet address of the website from which you followed a link to our site.

We do not use persistent cookies on this site. We use session cookies on certain portions of the website. Session cookies expire when you close your browser.

In addition, Innersafe collects and retains information you voluntarily submit to us. It is up to you whether to submit information to us, and how much information to provide. If you choose to submit information to us, we may ask for your name and contact information at your organization including email address, billing address and phone number.

For businesses that have licensed software from Innersafe, there are circumstances in which additional information may be collected. These circumstances include installing or upgrading licensed software, providing technical support, diagnosing problems, providing secure backups requested by the customer and enabling the customer to enforce security policies related to protecting their confidential documents. In these circumstances, Innersafe may collect additional information that is beyond the scope of this privacy policy.

Innersafe's Use of Information

In general, Innersafe uses the information collected to provide, maintain, protect and improve software and services. By way of example and not limitation, Innersafe may use technical information for conducting website testing, diagnoses of technical problems, prioritizing support for web browsers, and defending attacks on the site.

To comply with export restrictions on strong cryptographic software, we attempt to prevent sales and downloads to unauthorized countries and denied persons. We do this by:

When you communicate with Innersafe, a record of your communication may be kept to help solve issues related to the communication.

Innersafe may run surveys, or similar activities through this site. Such information will be used for the purposes for which it was collected.

Third-Party Service Providers

Innersafe's website may provide links to third-party websites. Innersafe is not responsible for, and does not have any control over, the privacy practices or the content of such third parties.

Some links to third-party websites may not be visible or obvious. For example, this website may link to Google Web Fonts or JavaScript libraries hosted by Google Inc. in order to improve usability or increase performance.

Disclosure of Your Information

While Innersafe endeavors to provide the highest level of protection for your information, we may disclose personally identifiable information about you to third parties in limited circumstance, including: (1) with your consent; (2) when we have a good faith belief it is required by law, such as pursuant to a subpoena or other judicial or administrative order; or (3) when we have a good faith belief it is reasonably necessary to enforce applicable terms of service, including investigation of potential violations.

If we are required by law to disclose the information that you have submitted, we will attempt to provide you with notice (unless we are prohibited) that a request for your information has been made in order to give you an opportunity to object to the disclosure. We will attempt to provide this notice by email, if you have given us an email address, or by postal mail if you have entered a postal address. If you do not challenge the disclosure request, we may be legally required to turn over your information.

Updating or Removing Your Information

You may choose to correct, update, or delete the information you have submitted to us by sending an email requesting changes to Furthermore, if we inadvertently collect more personal information than intended, we endeavor to delete the extraneous information. However, please understand that deleted information may continue to persist on backup media.


Innersafe employs industry standard security measures to protect the loss, misuse, and alteration of the information under our control.

Although we make good faith efforts to store information collected by Innersafe in a secure operating environment, we cannot guarantee complete security. Information collected by Innersafe will be maintained for a length of time appropriate to our needs.

International Information Transfers

Innersafe is based in the United States and we process and store information on servers located in the United States. We may store information on servers and equipment in other countries depending on a variety of factors, including the locations of users and service providers. By accessing or using our services or otherwise providing information to us, you consent to the processing, transfer and storage of information in and to the U.S. and other countries, where you may not have the same rights as you do under local law.

Affected Rights for Website Visitors from EEA

Website visitors from European Economic Area (EEA) may have additional rights as required by applicable law in the General Data Protection Regulation (GDPR) (EU) 2016/679.

Our legal basis for collecting and using your personal information will depend on the personal information collected and the specific context in which we collect it. We normally will collect personal information from you only where: (a) we have your consent to do so, (b) we need your personal information to fulfill contractual obligations to you, or (c) the processing is in our legitimate interests. In most cases, if you do not provide the requested information, Innersafe will not be able to provide the requested service to you.

In some cases, we may also have a legal obligation to collect personal information from you, or may otherwise need the personal information to protect your vital interests or those of another person.

Where we rely on your consent to process your personal data, you have the right to withdraw or decline consent at any time. Where we rely on our legitimate interests to process your personal data, you have the right to object.

For more information about the GDPR, please refer to REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL (external link) hosted by EUR-Lex.

Changes to Our Policies

Innersafe's Privacy Policy may change from time to time. If we make any substantive changes to our policies, we will post notice of changes on this page.

Updated May 25-27, 2018 to: a) add GDPR section for website visitors from EEA, b) add section for International Information Transfers and c) improve legibility on multiple device types.

Updated Feb 28, 2016 to move the "Changes to Our Policies" to the end of the document.

Updated August 3, 2015 to change "Innersafe Corporation" to "Innersafe Inc."

Updated April 9, 2012 to reflect: a) use of HTTPS, b) removed section about online payments, and c) some other small changes.

Previous Privacy Policies